We are able to offer you a warehousing service, whereby First Freight Couriers will employ warehouse staff, who will be responsible for “picking and packing” or orders according to our Customers invoice, thereby offering you a complete solution, for optimum delivery times.
First Freight Couriers is able to collect and deliver to any destination anywhere in and around South Africa, as well as any international destination throughout the rest of the world. We do prefer to handle all the collections via our Operations Department in Johannesburg – in order for us to keep a tight control of all the deliveries countrywide, and to assist us tracking, tracing and monitoring each and every delivery.
First Freight Couriers adopts a flexible and competitive approach to rates, without compromising our service levels. All our Price structures are detailed, and concise, showing the costs clearly, with a detailed description of each service. Our Sales Consultants discuss and explain the Rate Structure in detail with the relevant person dealing with the distribution in your company, and when required, will meet with the Credit Controller, to ensure that they have a clear understanding of First Freight Couriers
Various service options, Rate calculations and delivery times.
First Freight Couriers takes a pro-active approach in dealing with our Customers, ensuring that our service is of the highest standard. We focus on building a strong business relationship to ensure that we are constantly aware of our clients needs. We are dedicated to looking after your account, and will endeavour at all times to ensure that our service levels are of an exceptional level.
All First Freight Couriers have an assistant in their vehicle, and each driver is issued with a cell phone, enabling us to be in direct contact with our vehicles at all times. All Vehicles are owned by First Freight Couriers which ensures direct control of the Courier driver and their vehicles – providing our Customers with an accountable service with less risk to your consignments.
First Freight Couriers staff are committed to offering a stream-lined, efficient service. We have dedicated departments handling various aspects of our business, and we provide our Customers with a contact list to ensure that you speak to the correct person.
The Directors are personally involved in the day to day running and Management of First Freight Couriers and are committed to offering you the best possible service. The Directors and Management pride themselves in offering the highest level of service and always paying attention to detail, and continually look for ways to adapt the business, pricing structures and services to suit the Customers individual needs.
First Freight Couriers can arrange that our Drivers collect from your premises every day in a specific vehicle, at any specific time designated by our Customers, thereby allowing us to plan more efficiently, and helping to cut down on phone calls.
If a larger vehicle is required, this can be arranged by phoning and advising of the vehicle size required before 10:00 that same morning of collection.
At First Freight we are constantly working on ways to improve our service levels and also reduce operational costs, thereby ensuring our Customers receive excellent service levels as efficiently as possible - at a reasonable price.
All staff is committed to offering a stream – lined efficient service by handling queries and quotations as quickly and efficiently as possible, and by alleviating the Customers burden of handling freight distribution.
Special quotations and priority shipments can be arranged at any time, enabling you to know in advance what the exact cost of your freight distribution will be.
We would value the opportunity to handle your Courier and freight distribution, which will enable us to prove the level of service that we are offering our Customers.
We assure you that we will do everything possible to ensure that you are always treated in a professional manner while offering you the individual, personalised attention that your company needs.